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Order lifecycle

Ordering Workflow

System map · Order lifecycle
Ordering channel
Order
Fulfillment

The Online Ordering API follows a strict transactional workflow to ensure data integrity and stock availability.

1
Preview
2
Create
  1. Retrieve Configuration: Get brand specific settings via /brands/webordering-configuration.
  2. Get Menu: Download the hash map via /menus/id/hash_map.
  3. Build Cart: Construct the recursive product object locally.
  4. Preview (Validation): Call /orders/preview.This step validates stock, calculates discounts/fees, and ensures the payload format is correct. It does not persist the order.
  5. Create (Persistence): Call /orders with the exact same payload + an idempotency-key.This finalizes the transaction, triggers the Kitchen Display System (KDS), and processes payment.
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